About Us

Click here to download our 2015 Annual Report.

History

Augusta Mutual was formed in 1870 as East Augusta Mutual Fire Insurance Company. The company has evolved over the years through mergers of smaller state insurance companies into the strong and responsible company of today. Many types of insurance coverage are provided to the citizens of Virginia.

Vision

We are committed to providing and building upon service standards which enhance the reputation of the company and make our insureds, business partners and employees proud of our day to day effort on their behalf.

Our commitment is the production of an underwriting profit each and every year which will continue and build upon the current financial security of the company and protect our policy holders.

We are committed to, year in and year out, controlled growth for the benefit of our policy holders and will at all times maintain a high level of integrity in all business dealings which is unfailing and without question.

Mission

Build and enhance policy holder surplus through qualified, knowledgeable employees, innovative products and policy offerings, sound financial management and timely and equitable claim settlements based on policy wording.

Core Values

CHARACTER Always do the right thing. Focus on customer not self. Have passion for what you do every day.
SERVICE Focus on all customers and business partners. Seek to exceed expectations and attain win-win outcomes.
RESULTS Year in year out objective of an underwriting profit with controlled growth. Maintain adherence to internal and external controls and compliance regulations.
INNOVATION Focus on basic fundamentals and do not be afraid to try something new. Embrace change and always be learning.
FEEDBACK Communicate in nonthreatening ways to build honest feedback and promote an environment of trust.