Contact Us

In most cases, your authorized Augusta Mutual independent agent can meet your insurance needs and should be the first contact. In cases where you need to contact us directly, we are here to serve you. Being an insurance company only serving the needs of Virginians, we are never far away.

Corporate Office and Customer Service

Augusta Mutual Insurance Co.
13 Idlewood Boulevard
Staunton, VA 24401
Telephone (540) 885-5127
Fax (540) 886-1683
E-mail Customer Service

Claims Department

Telephone (540) 885-5127
Fax (540) 213-2428
E-mail Claims Department

Billing Department

Telephone (540) 885-5127
Fax (540) 886-1683
E-mail Billing Department

Agents: Please log into the agency portal for the Sweep Form.

Marketing Department

New or established agents looking for a steady and reliable insurance company should contact our marketing department about possible agency representation:

Telephone (540) 885-5127
Fax (540) 886-1683
E-mail Marketing Department

Hours of operation: Monday-Friday 8am to 5pm